COVID19 RESOURCES


iPad Support

Apple and Ipad support:  https://support.apple.com/guide/ipad/welcome/ipados

Contact your school Technology Resource assistant if you should have any questions regarding the iPads.

Wifi Access

We know some families do not have access to Wifi in their homes. We have provided the following resources to help.

All schools in the School Town of Highland have Wifi available outside of their buildings.  GuestWIFI, password stoh2012

Quickest way to Apply for Free Internet from Comcast:

https://Apply.InternetEssentials.com = English Application Portal

https://Aplicar.InternetEssentials.com = Spanish Application Portal

Information from Comcast:

  • Xfinity WiFi Free For Everyone: Xfinity WiFi hotspots across the country will be available to anyone who needs them for free – including non-Xfinity Internet subscribers. For a map of Xfinity WiFi hotspots, visit www.xfinity.com/wifi. Once at a hotspot, consumers should select the “xfinitywifi” network name in the list of available hotspots, and then launch a browser.
  • Pausing Our Data Plan: With so many people working and educating from home, we want our customers to access the internet without thinking about data plans. While the vast majority of our customers do not come close to using 1TB of data in a month, we are pausing our data plans for 60 days giving all customers Unlimited data for no additional charge.
  • No Disconnects or Late Fees: We will not disconnect a customer’s internet service or assess late fees if they contact us and let us know that they can’t pay their bills during this period. Our care teams will be available to offer flexible payment options and can help find other solutions.
  • Internet Essentials Free to New Customers: As announced yesterday, it’s even easier for low-income families who live in a Comcast service area to sign-up for Internet Essentials, the nation’s largest and most comprehensive broadband adoption program. New customers will receive 60 days of complimentary Internet Essentials service, which is normally available to all qualified low-income households for $9.95/month. Additionally, for all new and existing Internet Essentials customers, the speed of the program’s Internet service was increased to 25 Mbps downstream and 3 Mbps upstream. That increase will go into effect for no additional fee and it will become the new base speed for the program going forward.

Comcast is increasing their internet essentials program.  **Free for 60 days** See info below

Comcast has been looking for ways to help families through our Internet Essentials program.

A hallmark of the IE program has been our flexibility in adjusting Internet Essentials to meet the needs of low-income residents in our footprint.  So, effective Monday March 16, 2020, we are putting in place two substantial program enhancements to help these families deal with this crisis.

1.  We will make it even easier for low-income families who live in a Comcast service area to sign up by offering new customers 60 days of complimentary Internet Essentials service, which is normally available to all qualified low-income households for $9.95/month.

2.  Comcast is increasing Internet speeds for the Internet Essentials service from 15/2 Mbps to 25/3 Mbps for all new and existing customers, which will be the speed of the service going forward.  

Comcast wants to make it as fast and simple as possible to access this service:

• To receive the increased Internet speeds, existing customers will not need to do anything.  The new speeds will be rolled out nationally over the next few days.

• Comcast will send all new customers a free self-install kit that includes a cable modem with a Wi-Fi router.  There will be no term contract or credit check and no shipping fee.

  • To sign up, applicants can simply visit www.internetessentials.com.  The accessible website also includes the option to video chat with customer service agents in American Sign Language.  There are also two dedicated phone numbers 1-855-846-8376 for English and 1-855-765-6995 for Spanish.

Food Service

School Town of Highland is offering breakfast and lunch for all children at no charge during the school closure to help our families. We are offering “grab-and-go breakfasts and lunches” for Highland Students. Meals will be available for pickup on Mondays. 


Students must be present to receive meals and meals will be distributed by volunteers and food service personnel curbside to cars from 11 am to 12:30 pm while supplies last.  Drive thru access will be located near Door D at Johnston Elementary off 5th street and at the front entrance of Southridge Elementary located at 9221 Johnston Street. 

Additionally, a mobile grab and go meal distribution for Highland students residing in the Hampton Apartments will begin at 11:30 am on Monday March 30th at the Hampton Apartments Clock Tower while supplies last.


School Counselors

Counselors are accessible to all parents and students.  

At this time, this is the best way to contact them is via email if you need any assistance or have a question. 

Warren Elementary Counselor: Mrs. Kris Pilewski email: kpilewsk@highland.k12.in.us

Southridge Elementary Counselor: Mrs. Deanna Shapiro   dshapiro@highland.k12.in.us

Merkley Elementary Counselor: Mrs. Kristen Verhoeve kverhoev@highland.k12.in.us

Johnston Elementary Counselor: Mrs. Rachel Jennings  rjenning@highland.k12.in.us

Middle School Counselor:  Ms. D. Mavity  dmavity@highland.k12.in.us

Middle School Counselor:  Mrs. R. Vis      rvis@highland.k12.in.us

High School Counselors

Ms. A. Lemon, alemon@highland.k12.in.us

Mrs. A. Vezmar, avezmar@highland.k12.in.us

Mrs. R. Vis,  rvis@highland.k12.in.us

Communications

Letter from the Superintendent 4/2/2020
Govenor Holcomb Executuve Order 20-16  4/2/2020


Govenor Holcomb https://www.in.gov/gov/3233.htm 3/23/2020

Stay at Home FAQ https://www.in.gov/gov/3232.htm

Letter from the Superintendent 3/19/2020

Parents: COVID-19 Spring Testing Decision.pdf 3/19/2020

LETTER FROM THE SUPERINTENDENT 3/16/2020